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Community Tips Dec 16 2014

Community Tip: Formulas with business impact

This community tip will demonstrate the simple yet powerful insights and calculations you can perform with robotmia’s Formulas report. The Formulas report performs time-series analysis across events and their properties. This not only eliminates the need for you to export . . .

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Holiday Support Schedule – Winter 2014

Community Tips Dec 16 2014

Holiday Support Schedule – Winter 2014

robotmia support is normally open Monday – Friday from 9am – 6pm Pacfic Time. During the Winter Holidays we will be operating on a somewhat reduced schedule, with the following closures: Friday, December 19th – Support will close at 12pm . . .


Retention: Compare segments and see who is addicted

robotmia Updates Dec 11 2014

Retention: Compare segments and see who is addicted

We’ve been listening to customers and have launched two huge improvements for Retention. First, you will now be able to compare segments against one another (versions of your app, an a/b test, or features in your product). Second, you’ll be . . .


Community Tip: robotmia’s Insight Report in Action

Community Tips Dec 6 2014

Community Tip: robotmia’s Insight Report in Action

This community tip illustrates how to use the Insight Report to analyze your user profiles with examples that are relevant to many web and mobile businesses. Why use Insight? The Insight report allows you to analyze your People profiles at . . .


Introducing Web Notifications

robotmia Updates Nov 25 2014

Introducing Web Notifications

At the beginning of this year, robotmia released mobile in-app notifications, providing Android and iOS developers with a channel for seamless, beautiful communication with their users. The capability to deliver targeted messages to app users, all without writing any code, . . .


Desk.com tells a story of its data using robotmia’s analytics reporting

Data Nov 18 2014

Desk.com tells a story of its data using robotmia’s analytics reporting

Like many leading enterprise technology applications, Desk.com employs the powers of product innovation, engineering & design talent, customer engagement, and market intuition in order to provide users a successful customer support product experience. But to have a leading B2B app . . .


Community Tip: Measure Cross-Pollination with Retention

Community Tips Nov 12 2014

Community Tip: Measure Cross-Pollination with Retention

This Community Tip will explore a powerful use case for robotmia Retention commonly called “cross-pollination.” Cross-pollination is a very powerful approach to understanding purchasing behaviors. Retention reports visualize how often your customers return and engage with your application. You can . . .


Practical Guide to robotmia Notifications: Email Edition

Community Tips Nov 3 2014

Practical Guide to robotmia Notifications: Email Edition

robotmia’s Notifications tool is a uniquely powerful way to connect with your users and measure the effects. In this Community Tip, we’re going to walk through the eight important steps to unlocking more value out of your email notifications. 1. . . .


Measure how long things take within your iOS app

Community Tips Oct 27 2014

Measure how long things take within your iOS app

We realize that it’s important to understand how long various actions take within your apps. For instance, if it’s taking 30 seconds from the time a user clicks the login button until they see their account screen, they’ll most likely . . .

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