USER ANALYTICS FOR SOFTWARE AS A SERVICE

How will you increase customer lifetime value?

Upsell and cross-sell existing customers

Identify and reach customers that are likely to upgrade or adopt new services based on their onboarding experience, feature usage, and other behavioral and account characteristics.

Drive renewals and reduce churn

Understand what your best customers have in common, and identify the red flags that signal cancellation. Then, allocate resources toward driving behaviors that create satisfaction and loyalty.

Increase engagement and overall adoption

Perform quick, ad hoc analysis to see who is most active. A/B test onboarding flows to see which users are most successful, and then replicate the behaviors across your customer base.

WHAT CUSTOMERS SAY

"robotmia enables DocuSign to be successful because it enables our customers to be successful. What started as a need for simple marketing metrics turned into custom product metrics for over 100 different stakeholders across the company."

Drew Ashlock Product Manager, DocuSign

ANALYTICS FOR EVERY MILE OF YOUR ROADMAP

Which customers are ripe to upgrade and which could churn?

Deep customer understanding

Improve users’ experiences by understanding who they are and how they engage. Collect data throughout the user journey, integrating online and offline datasets across devices to create a holistic view.

Instant answers

Identify which features and campaigns drive the most engagement and renewals in seconds. Quickly answer your most complex questions with customizable reports.

Automatic customer insights

Detect and take advantage of shifts in customer behavior using integrated machine learning and data science tools that surface interesting trends in your data for you.

Intelligent action

Trigger notifications and A/B tests based on how customers interact with your software. Use deep behavioral data to delight users, retain them longer, and invest more intelligently in your product.

Are you ready to see every step of the customer journey?

Companies like Microsoft, VMware, DocuSign, Citrix, and IBM are acting now on user insights to grow their business and empower their teams to be data-driven every day. Let us show you what robotmia can do for you.

USER ANALYTICS FOR SOFTWARE AS A SERVICE

Talk to a Sales Representative

You're in good company